​​​​RENTAL POLICIES & PROCEDURES

MAKING A RESERVATION

  • RESERVATIONS CAN ONLY BE BOOKED BY PHONE.  INQUIRY REQUESTS CAN BE SUBMITTED HERE.
  • LESSEE AND BOAT DRIVER MUST BE 21 YEARS OLD WITH A VALID DRIVER'S LICENSE.​
  • THE LESSEE WILL NEED TO PROVIDE THEIR FULL NAME, BILLING ADDRESS, EMAIL ADDRESS, CELL PHONE NUMBER, AND CREDIT CARD NUMBER.
    • ​THE LESSEE WILL BE RESPONSIBLE FOR PAYMENT OF THE RENTAL BOAT AND SECURITY DEPOSIT.  
    • THE LESSEE WILL BE RESPONSIBLE FOR PAYMENT FOR ANY DAMAGE INCURRED TO THE RENTAL BOAT.
    • ANYONE IN YOUR GROUP IS WELCOME TO PAY FOR ANY ADDITIONAL FEES.
    • A FINAL RECEIPT, WITH A BREAKDOWN OF EXPENSES, AND COPIES OF RECEIPTS, WILL BE PROVIDED TO THE LESSEE AT THE END OF THE RENTAL.
  • RESERVATIONS REQUIRE A ONE DAY RENTAL DEPOSIT AND A SIGNED RENTAL AGREEMENT ON FILE.  (ALL MAJOR CREDIT CARDS ARE ACCEPTED)
    • ​A RESERVATION IS FINALIZED AFTER THE LESSEE CONFIRMS AND RETURNS A SIGNED COPY OF THE EMAILED RENTAL AGREEMENT.
  • DAILY AND MULTI-DAY RENTALS WILL BE ASSIGNED A SPECIFIC LAUNCH AND RETURN TIME.​   
    • IF YOU ARE LATE FOR YOUR LAUNCH TIME:
      • THERE IS NO NEED TO CALL.  YOU HAVE PAID FOR YOUR RENTAL BOAT, IT WILL STILL BE AVAILABLE FOR WHENEVER YOU ARRIVE.
      • PLEASE EXPECT A SHORTER RENTAL DAY, AS YOUR BOAT WILL STILL BE DUE BACK TO OUR DOCK AT THE SCHEDULED RETURN TIME.​   
      • PLEASE ANTICIPATE A LONGER WAIT TIME FOR PROCESSING PAPERWORK AND TO BOARD THE RENTAL BOAT. 
      • RENTAL TIMES ARE FINAL AT RESERVATION AND ARE UN-ADJUSTABLE ON THE DAY OF YOUR RENTAL.
    • IF YOU ARE LATE TO OUR DOCKS FOR YOUR RETURN TIME:
      • ​YOU WILL BE CHARGED A LATE FEE!
  • MULTI-DAY DISCOUNTS ARE AVAILABLE FOR BOATS THAT ARE RESERVED FOR THREE OR MORE CONSECUTIVE DAYS. 
    • OVERNIGHT RENTALS ARE REQUIRED TO HAVE ACCESS TO A PONTOON HOIST, BOAT LIFT, OR MOORING BUOY.   
      • IF LESSEE DOES NOT HAVE PROPER OVERNIGHT STORAGE, RENTALS WILL BE REQUIRED TO BE RETURNED BY THE CLOSE OF BUSINESS DAY. 
    • RENTAL BOATS ARE NOT ALLOWED TO BE TIED TO A DOCK OVERNIGHT.  DOING SO WILL CAUSE DAMAGE THAT LESSEE WILL BE RESPONSIBLE FOR.

            

​​​DAY OF RESERVATION

  • UPON ARRIVAL, TO CHECK-IN:

    • ​PARK IN THE FRONT LOT.  PARKING PERMITS WILL BE ISSUED AT CHECK IN.

      • TWO PERMITS ARE ALLOWED FOR PONTOONS & SKI BOATS, THREE PERMITS ARE ALLOWED FOR TRITOONS.

    • LESSEE WILL CHECK IN WITH THE OFFICE (WITH LICENSE & CREDIT CARD), TO FINALIZE PAPERWORK AND TO REVIEW A COURTESY MAP. 

      • BOATS WILL ONLY BE LAUNCHED FOR THE LESSEE, AFTER THEY PAID THE SECURITY DEPOSIT AND SIGNED THE AGREEMENT, IN PERSON.

      • ​​AT THIS TIME, IT IS SUGGESTED THAT YOUR GROUP GATHER THEIR BELONGINGS BY THE RENTAL WAITING AREA, TO BE READY TO BOARD.

    • ONCE YOUR GROUP IS READY TO BOARD, THE BOAT WILL BE PLACED IN THE WATER.
    • AS YOUR GROUP IS BOARDING, THE LESSEE AND BOAT DRIVER WILL BE GIVEN OPERATIONAL AND SAFETY INSTRUCTIONS.

    • FOR A SIMPLE DEPARTURE, OUR CREW WILL DRIVE YOUR GROUP TO THE EDGE OF OUR MARINA WHERE YOUR DRIVER CAN TAKE OVER. 

  • UPON RETURN, TO CHECK-OUT:

    • IT IS REQUESTED THAT YOUR GROUP HAVE THEIR BELONGINGS PACKED UP AND READY TO EXIT THE BOAT UPON RETURN TO OUR DOCKS.

    • TO AVOID DAMAGE, OUR CREW WILL BE READY CATCH THE BOAT AND DRIVE FROM THE EDGE OF OUR MARINA TO THE RENTAL DOCK.

    • WHILE YOUR GROUP IS DE-BOARDING, OUR CREW WILL DOUBLE CHECK STORAGE AREAS AND HELP REMOVE YOUR BELONGINGS FROM THE BOAT. 

    • LESSEE WILL CHECK OUT WITH THE OFFICE TO PAY FOR FUEL, ANY ADDITIONAL FEES, AND TO RECEIVE SECURITY DEPOSIT REFUND RESULTS. 

      • SECURITY DEPOSITS WILL BE REFUNDED, IF NO DAMAGE WAS INCURRED DURING YOUR RENTAL. 

        • COSTS FOR DAMAGES INCURRED OR MISSING ITEMS WILL BE DEDUCTED FROM YOUR SECURITY DEPOSIT.  IF THE COSTS EXCEED THE $500, YOUR SECURITY DEPOSIT WILL BE HELD UNTIL A QUOTE IS ACQUIRED.  THE LESSEE WILL THEN RECEIVE A CALL WITH THE TOTAL AMOUNT OWED FOR DAMAGE AND LESSEE WILL BE REQUIRED TO AUTHORIZE IMMEDIATE CREDIT CARD PAYMENT.  

      • PLEASE WAIT 10-15 MINUTES BEFORE CHECKING OUT WITH THE OFFICE WHILE THE BOAT IS REFUELED AND INSPECTED FOR DAMAGE.


ADDITIONAL FEES - 

  • DAMAGE SECURITY DEPOSIT OF $500.00 IS REQUIRED TO BE PAID ON THE LESSEE'S CREDIT CARD BEFORE A RENTAL BOAT IS LAUNCHED.  WHEN THE BOAT IS RETURNED WITHOUT DAMAGE, THE DAMAGE SECURITY DEPOSIT WILL BE REFUNDED.  FOR MULTI-DAY RENTALS, WE WILL DEDUCT ANY FINAL EXPENSES OWED FROM THIS DEPOSIT BEFORE ISSUING A REFUND.  FOR DAILY RENTALS, WE MAY DEDUCT ANY FINAL EXPENSES OWED FROM THIS DEPOSIT BEFORE ISSUING A REFUND. 

    • ​FOR YOUR PROTECTION AND OURS, OUR CREW TAKES DAILY INTERIOR AND EXTERIOR PICTURES OF THE RENTAL BOATS.

  • FUEL IS AN ADDITIONAL EXPENSE THAT IS TOPPED OFF UPON RETURN AND CHARGED WHEN THE LESSEE CHECKS OUT WITH THE OFFICE. 

    • ​ALL BOATS START THEIR RENTAL PERIOD WITH A FULL TANK OF FUEL. 

  • CANCELLATION FEE OF $25.00 WILL BE CHARGED FOR ANY CANCELLATIONS (EXCLUDING CANCELLATIONS MADE BY MANAGEMENT).  

    • ​​NO REFUNDS WILL BE ISSUED FOR ANY CANCELLATIONS RECEIVED LESS THAN FOUR FULL DAYS PRIOR TO RESERVATION OR FOR NO SHOWS.

  • DOGS ARE WELCOME ABOARD, FOR A $25.00 FEE. 

    • IF NEEDED, PLEASE USE A MUZZLE OR LEAD.  

  • TUBES, SKI'S, WAKE BOARDS, OR KNEE BOARDS ​CAN BE ADDED TO YOUR RENTAL (AT THE TIME OF RESERVATION OR ON THE DAY OF YOUR RENTAL) FOR $30.00 PER ITEM, PER DAY.  THIS ADDITIONAL EXPENSE WILL BE CHARGED AT THE END OF YOUR RENTAL PERIOD.  

    • COAST GUARD APPROVED LIFE VESTS WILL BE PROVIDED FOR THE SIZES OF THOSE PARTICIPATING IN THE SPORT. 

  • OVER CAPACITY FEES WILL BE CHARGED ($50 PER PERSON), IF YOU ARE FOUND TO HAVE MORE PEOPLE ON THE BOAT THAN WHAT WE ALLOW. 

    • CHILDREN AND BABIES COUNT! 

    • THE LOCAL SHERIFF'S INSPECT OUR BOATS AND KNOW WHAT THE HEAD COUNT SHOULD BE FOR EVERY BOAT. 

    • OUR CREW WILL NOT ALLOW RENTAL BOATS TO LEAVE OUR MARINA IF RENTAL GROUPS ARE OVER CAPACITY.

  • LATE FEES FOR BOATS RETURNED AFTER THEIR SCHEDULED TIME WILL BE CHARGED $100.00 PER HOUR FOR EVERY HOUR THE BOAT IS LATE.

    • ​MULTIPLE CREW MEMBERS HAVE TO STAY LATE WHEN ONE BOAT IS PAST THEIR SCHEDULED TIME.  

  • CLEANING FEES WILL BE CHARGED (UP TO $200.00) IF THE RENTAL BOAT IS RETURNED IN A DISARRAY

    • (EX: BODILY FLUIDS, EXCESSIVE SAND, SOGGY FOOD, ETC.)

    • OUR CREW CLEANS AND SANITIZES EVERY BOAT AFTER IT IS RETURNED FROM A RENTAL 

  • ​RESCUE FEES (STARTING AT $50.00) WILL BE CHARGED IF OUR CREW IS REQUESTED TO COME HELP WITH USER ERROR ISSUES. 

    • (EX: BOAT WONT START DUE TO DEAD BATTERY, STUCK ON THE SANDBAR, RAN OUT OF FUEL, ETC.)


ADDITIONAL INFORMATION - 

  • NO BARBECUE GRILLS OR KEGS ARE ALLOWED ON RENTAL BOATS.

  • OUR RENTAL BOATS ARE NOT TO BE TIED TO A DOCK OVERNIGHT.

  • OUR RENTAL BOATS ARE NOT TO BE TIED TO ANOTHER BOAT ON THE LAKE.

  • NO REFUNDS WILL BE ISSUED FOR EARLY RETURNS.

  • WE DO NOT OFFER INSURANCE.  PLEASE CHECK WITH YOUR PERSONAL INSURANCE COMPANIES TO SEE IF THEY OFFER COVERAGE.

  • TORCH RIVER MARINE IS NOT RESPONSIBLE FOR ITEMS LEFT ON RENTAL BOATS OR AT THE MARINA.​


BAD WEATHER CANCELLATIONS -

  • BAD WEATHER CANCELLATIONS WILL BE DETERMINED ON THE DAY OF YOUR RENTAL, ONLY BY MANAGEMENT, BASED ON THE CURRENT WEATHER CONDITIONS AND RADAR.  

    • TYPICALLY, COLD, OVERCAST, OR SCATTERED RAIN WILL BE CONSIDERED A BOATABLE DAY.  WE RECOMMEND BRINGING ADDITIONAL CLOTHES, TOWELS, OR BLANKETS.  

    • POURING RAIN, LIGHTNING, AND CHOPPY/ROUGH CONDITIONS WILL MOST LIKELY BE CONSIDERED AN UN-BOATABLE DAY.  FOR UN-BOATABLE DAYS, WE WILL OFFER (1) TO RESCHEDULE THE RENTAL, (2) TO PRORATE THE TIME TO A FOUR HOUR RENTAL, (3) TO CANCEL THE DAY FOR A FULL REFUND.  


RESERVATION CANCELLATIONS - 

  • A $25.00 CANCELLATION FEE WILL BE CHARGED FOR ANY CANCELLATIONS RECEIVED FOUR FULL DAYS PRIOR TO RESERVATIONS.

  • RENTAL DEPOSITS WILL BE FORFEITED AND NO REFUND WILL BE GIVEN IF CANCELLATION REQUEST IS RECEIVED LESS THAN 4 FULL DAYS PRIOR TO RESERVATION, OR IF THERE IS A NO SHOW ON THE DAY OF THE RENTAL RESERVATION.


RESCHEDULING RESERVATIONS - 

  • RESCHEDULING YOUR RESERVATION IS ALLOWED ONLY IF WE HAVE AVAILABILITY.​


HALF DAY RENTALS - 

  • WE DO NOT TAKE RESERVATIONS FOR HALF DAY RENTALS, AS FULL DAY RENTALS TAKE PRIORITY.

  • CALL ON THE DAY OF TO CHECK AVAILABILITY, IF A BOAT IS AVAILABLE, WE CAN RENT IT FOR 4 OR 6 HOURS. 

  • ​TO AVOID DISAPPOINTMENT, WE RECOMMEND RESERVING FOR A FULL 8 HOUR DAY.

  • ALL BOATS WILL BE DUE BACK TO OUR DOCK BY THE CLOSE OF OUR BUSINESS DAY.

​​2019 TRITOONS 

27' BERKSHIRE TRITOON ~ 14 PERSON MAX CAPACITY~ 225HP MERCURY OUTBOARD ~ 37 GALLON FUEL TANK

ANCHORS, BUMPERS, DOCK LINE, LIFE VESTS (EMERGENCY & CHILD), AND OTHER SAFETY EQUIPMENT IS PROVIDED WITH YOUR RENTAL 

ALL TRITOONS ARE EQUIPPED WITH: BIMINI TOP, LADDER, TOW BAR, BUILT-IN COOLER, BLUETOOTH, AND AUX PORT

2019 TRITOON RENTAL PRICING

Prices below include A 6% sales tax


ADD $100 HOLIDAY RATE FOR 7/3, 7/4, & 7/5 

^ Excludes Multi-Day Rentals of 3 days or more ^


​​1 DAY (8 hours) - $556.50

2 DAYS - $1,113.00


Multi-Day rentals require access to a mooring buoy.  otherwise, A NIGHTLY RETURN AND NEXT DAY PICK UP WILL BE ARRANGED.​


3 Days - $1,519.25 (iNCLUDES 9% DISCOUNT)

4 Days - $2,025.66 (INCLUDES 9% DISCOUNT)

5 Days - $2,504.25 (INCLUDES 10% DISCOUNT)

6 Days - $3,005.10 (INCLUDES 10% DISCOUNT)

7 Days - $3,467.00 (INCLUDES 11% DISCOUNT)

8 DAYS - $3,962.28 (INCLUDES 11% DISCOUNT)


* Prices above do not include $500 security deposit or fuel *


call ​​​​For additional MULTI=DAY pricing


Torch River Marine copyright. All rights reserved.

Torch River Marine


HOURS OF OPERATION:
every day 9am - 5PM





231.322.4495 Phone

Ext. 3 SERVICE       Ext. 4 RENTALS


​231.322.6246 Fax



12906 Cherry Avenue
Rapid City MI 49676